Customer Feedback Form | Learn to Trade South Africa

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Customer Feedback

We’re committed to monitoring the quality of services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance during your course.

First Name

Surname

Email

Presenter

Course

Date attended course from to

1Please rate the quality of our pre-course service

Excellent
Good
Adequate
Poor

Communication before attending course

Excellent
Good
Adequate
Poor

Efficient response to enquiries

Excellent
Good
Adequate
Poor

Pre-course setup on our Graduate Website

Excellent
Good
Adequate
Poor

Overall, how well did our Client Services team meet your needs prior to attending the course

Excellent
Good
Adequate
Poor

2Do you have any additional feedback on the service provided prior to the course?

3Please rate the quality of our course

Excellent
Good
Adequate
Poor

Overall

Excellent
Good
Adequate
Poor

Speaker’s presentation style

Excellent
Good
Adequate
Poor

Approachability and friendliness of the staff

Excellent
Good
Adequate
Poor

The training room environment

Excellent
Good
Adequate
Poor

Quality of content

Excellent
Good
Adequate
Poor

Understanding how to manage risk when placing a trade

Excellent
Good
Adequate
Poor

SmartCharts software user experience

Excellent
Good
Adequate
Poor

4Do you have any feedback for the presenter/s?

5Do you have any feedback about your brokerage account that you use with SmartCharts?

6Which is your preferred online news portal for information? (please tick all that apply)

News24 The Times IOL M-Net SABC 1 Iafrica Other

7Which of the following social networks do you use? (please tick all that apply)

Facebook Twitter Linkedin! Google+ Pinterest Instagram Other

8Which device do you mostly use to access the above?

Mobile Smartphone Desktop! Laptop iPad/Tablet Other

9Would you like to engage in future courses online?

Yes No

10We have an exciting affiliate program which will allow you to earn an additional income that could potentially fund your trading. Would you like to know more?

Yes No

11How has your overall experience with Learn to Trade been?

12If you’d like to refer a friend, please provide us with their details below. For each guest who attends our Free FX Workshop, you will receive an additional mentoring session with a member of our Johannesburg Trading Floor team.

Name

Number

Email

Name

Number

Email

Name

Number

Email

13Would you be happy to provide LTT with a written and/or video testimonial?

Yes No

By submitting this form I confirm that I am happy for Learn to Trade to use my comments on their customer feedback wall.

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OUR AWARDS

The information and content held within this website has been created by Learn to Trade Ltd and are for educational purposes only. Forex or stock trading trading offers no guarantee of earnings. There are many factors including general economic conditions that can have an impact on your investment and past results are not indicative of the future. Spread betting and CFD's can put your money in jeopardy, as the financial or stock markets can move quickly and go up and down against your investment. Invest with capital which is reasonable to you as the investment may fail meaning you lose it plus have to pay additional money. Spread betting is not for everyone, so make sure you fully know the risks and get guidance from a professional trader if required.